Tel: (+ 266) 22 312 449

  About Us

Establishment of WASCO
Themes and Objectives
Corporate Structure
Operations Center
Social Responsibility


bullet bullet bullet bullet bullet bullet bullet bullet


To be a Sustainable Provider of Quality and Reliable Water and Sanitation Services.

To provide potable water and sanitation services to customers in urban and other designated areas in Lesotho for socio-economic development and environmental health through the efficient use of resources.

  Corporate Profile

Water and Sewerage Company (WASCO) serves over 300 000 people in the urban centres with potable water. The Authority provides safe drinking water to approximately 47, 559 post paid connections, plus approximately 400 public standpipes. There are also more than 3050 domestic prepaid connections, and more than 3370 communal pre-paid card holders. The Authority also serves the many industries and commercial premises, particularly in Maseru namely; Nien Hsing, C&Y, Global Garment and Lesotho Brewing Company, which use about 40% of the water produced. In total 60% of the water produced is used in industries and commerce.


WASCO has over 5 000 customers who are connected to the sewerage system. Over and above the said connections, the Authority operates a tanker service which serves more than 8 000 registered customers in all the urban centres of the country. The emptying service is provided to households and businesses in areas that have a reticulated water supply but do not have access to piped sewerage. The tankers are used to empty septic and conservancy tanks including VIP toilets.


On average, water production for the city of Maseru is 40 mega litres per day. Maseru residential and industrial customers obtain their water mainly from the Caledon (Mohokare) river, which is supplemented by water from the Maqalika dam when river levels are low and when there is high turbidity in the river.


In the remaining 14 town centres (districts), raw water is abstracted from rivers, (surface water) and well points. Some of these towns obtain their supplies from springs and boreholes (ground water).


Domestic Water Consumption

It is estimated that where there is internal plumbing and a sewer connection, the average consumption is about 120 litres per capita per day (l/c/d). Where the supply is to an outside tap, the average consumption is about 80l/c/d and this reduces further the supply from the house. On average people obtaining water from standpipes consume 40l/c/d. The minimum target set by Government is 30l/c/d.

  Corporate Values

In cognisance of the fact that WASCO's ability to meet the above mission and vision would require specific kinds of behaviours by its management and staff, the following corporate values have been adopted.



Commitment and dedication to customer service and professionalism;

Commitment to safety and environmental protection;

Respect for the person;

Self-confidence and staff suitability;

Teamwork and co-operation;

Commitment to a quality product and continuous improvement; and

Financial sustainability.

To ensure consistency of understanding and interpretation, we have grouped the above corporate values into six broad categories, namely; ethics , customer service and professionalism, safety and environment, human resources, product, and sustainability. Under these six broad categories, this is how we understand and interpret the above corporate values.

 Water and Sewerage Company - Lesotho



FAQs Related Links
Designed by CBS