Tel: (+ 266) 22 312 449
Search 
 
 

  About Us

Establishment of WASCO
Vision
Goals and Objectives
Corporate Structure
Operations Center
Social Responsibility

 

Mission/Vision

 
  Vision

A provider of reliable potable water and safe sewerage services to all residents in urban areas of Lesotho.
 
  Mission

To supply customers with potable water and with environmentally safe wastewater disposal services through efficient innovative processes, and highly motivated and competent staff.

 
  Corporate Profile

Water and Sewerage Company (WASCO) serves over 300 000 people in the urban centres with potable water. The Authority provides safe drinking water to approximately 47, 559 post paid connections, plus approximately 400 public standpipes. There are also more than 3050 domestic prepaid connections, and more than 3370 communal pre-paid card holders. The Authority also serves the many industries and commercial premises, particularly in Maseru namely; Nien Hsing, C&Y, Global Garment and Lesotho Brewing Company, which use about 40% of the water produced. In total 60% of the water produced is used in industries and commerce.

 

WASCO has over 5 000 customers who are connected to the sewerage system. Over and above the said connections, the Authority operates a tanker service which serves more than 8 000 registered customers in all the urban centres of the country. The emptying service is provided to households and businesses in areas that have a reticulated water supply but do not have access to piped sewerage. The tankers are used to empty septic and conservancy tanks including VIP toilets.

 

On average, water production for the city of Maseru is 40 mega litres per day. Maseru residential and industrial customers obtain their water mainly from the Caledon (Mohokare) river, which is supplemented by water from the Maqalika dam when river levels are low and when there is high turbidity in the river.

 

Districts
In the remaining 14 town centres (districts), raw water is abstracted from rivers, (surface water) and well points. Some of these towns obtain their supplies from springs and boreholes (ground water).

 

Domestic Water Consumption

It is estimated that where there is internal plumbing and a sewer connection, the average consumption is about 120 litres per capita per day (l/c/d). Where the supply is to an outside tap, the average consumption is about 80l/c/d and this reduces further the supply from the house. On average people obtaining water from standpipes consume 40l/c/d. The minimum target set by Government is 30l/c/d.

 
  Corporate Values

In cognisance of the fact that WASCO's ability to meet the above mission and vision would require specific kinds of behaviours by its management and staff, the following corporate values have been adopted.
 
bullet

Integrity;

bullet

Loyalty

bullet

Commitment and dedication to customer service and professionalism;

bullet

Commitment to safety and environmental protection;

bullet

Respect for the person;

bullet

Self-confidence and staff suitability;

bullet

Teamwork and co-operation;

bullet

Commitment to a quality product and continuous improvement; and

bullet

Financial sustainability.


To ensure consistency of understanding and interpretation, we have grouped the above corporate values into six broad categories, namely; ethics , customer service and professionalism, safety and environment, human resources, product, and sustainability. Under these six broad categories, this is how we understand and interpret the above corporate values.

 
 Water and Sewerage Company - Lesotho

Contacts

Sitemap

FAQs Related Links
Designed by CBS