To be a Sustainable Provider of Quality and Reliable Water and Sanitation Services.
To provide potable water and sanitation services to customers in urban and other designated areas in Lesotho for socio-economic development and environmental health through the efficient use of resources.
and Sewerage Company (WASCO) serves over 300 000 people in
the urban centres with potable water. The Authority provides
safe drinking water to approximately 47, 559 post paid
connections, plus approximately 400 public standpipes. There
are also more than 3050 domestic prepaid connections, and
more than 3370 communal pre-paid card holders. The Authority
also serves the many industries and commercial premises,
particularly in Maseru namely; Nien Hsing, C&Y, Global
Garment and Lesotho Brewing Company, which use about 40% of
the water produced. In total 60% of the water produced is
used in industries and commerce.
WASCO has over 5 000
customers who are connected to the sewerage system. Over and
above the said connections, the Authority operates a tanker
service which serves more than 8 000 registered customers in
all the urban centres of the country. The emptying service
is provided to households and businesses in areas that have
a reticulated water supply but do not have access to piped
sewerage. The tankers are used to empty septic and
conservancy tanks including VIP toilets.
On average, water
production for the city of Maseru is 40 mega litres per day.
Maseru residential and industrial customers obtain their
water mainly from the Caledon (Mohokare) river, which is
supplemented by water from the Maqalika dam when river
levels are low and when there is high turbidity in the
remaining 14 town centres (districts), raw water is
abstracted from rivers, (surface water) and well points.
Some of these towns obtain their supplies from springs and
boreholes (ground water).
Domestic Water Consumption
It is estimated that where there is
internal plumbing and a sewer connection, the average
consumption is about 120 litres per capita per day (l/c/d).
Where the supply is to an outside tap, the average
consumption is about 80l/c/d and this reduces further the
supply from the house. On average people obtaining water
from standpipes consume 40l/c/d. The minimum target set by
Government is 30l/c/d.
In cognisance of the fact that WASCO's ability to meet the
above mission and vision would require specific kinds of
behaviours by its management and staff, the following
corporate values have been adopted.