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  Customer Care

Water Wise
Customer Charter


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Water Wise

Water is a valuable resource yet millions of litres are wasted daily by us all. Water conservation is therefore everyone's responsibility and is as important during heavy rainfall seasons as much as in the dry season. WASCO encourages customers to wise-up to water and make simple changes in their daily lives to save this valuable resource.

There are two main areas where we all use water most; at home and in the garden. The following are tips on how to save water in these two areas:

  Saving water at home



Ensure that your home is leak free as there may be hidden water leaks. Read your water meter before and after a two-hour period when no water is being used. If the meter does not read exactly the same, there is a leak.

Take a shower instead of a bath.

Insulate your water pipes. You'll get hot water faster and avoid wasting water while it heats up.

Store drinking water in the refrigerator. Don't let the tap run while you are waiting for cool water to flow.

Do not use running water to thaw meat or other frozen foods. Defrost food overnight in the refrigerator or use the defrost setting on your microwave.

When washing dishes by hand, fill one sink or basin with soapy water. Quickly rinse under a slow-moving stream from the faucet.

Use your washing machine and dishwasher only when full.

  Saving Water in the garden

Water lawns during the early morning hours when temperatures and wind speed are the lowest. This reduces losses from evaporation.


Water your garden in the evening when it is cool


Don't allow sprinklers to water your street, driveway or sidewalk. Position them so - Install irrigation devices that are the most water efficient for each use. Micro and drip irrigation and soaker hoses are examples of water efficient irrigation methods.


Use a shut-off nozzle on your hose which can be adjusted down to a fine spray so that water flows only as needed.


Use a watering-can in the garden instead of a hose pipe


  General Water Savings Tips:



Find and repair leaks.

Recycle water - use your washing up or bath water to water the garden

Stop those dripping taps

Buy a water tank and save rain water

Use a pail or basin instead of running water when you are cleaning.

Use a broom or rake instead of water to clean your driveway or walkways.

Do not let water run while you shave or brush your teeth. Brush your teeth first while waiting for water to get hot, then wash or shave after filling the basin.

Rinse fruits and vegetables in a shallow sink of water instead of under running water.

Wash your car using a bucket rather than a hose pipe.


  Customer Charter:

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