Tel: (+ 266) 22 262 000

  Customer Care

Water Wise
Customer Charter


Queries, Complaints & Feedback

You can download our complaints form by clicking below:-

Or you can fill in the form below:-

  Enquiry and Complaints Form

If you have an emergency such as NO WATER please call us on: 22313943/800 22 011
Use this form for suggestions, questions and to bring matters to our attention. Please send us your enquiry and we will be happy to answer your questions. We will endeavor to deal with your enquiry as quickly as possible.

For your own security please do not provide details of your bank/building society accounts or debit/credit cards using this or any other form on the WASCO site, only the water Account number.



What is your enquiry about? (select one option)    
No Water Low Pressure Billing
Metering Leakage Water Quality
Company Information Water Efficiency Other


Contact Details:
Customer account number: Please enter your account no. Please enter the correct account no.
First name: Please enter your first name
Last name: Please enter your last name.
Address: Please enter your address.
Postcode: Please enter your postcode. Please enter the correct postcode.
Telephone number (day): Please enter your telephone no.
E-mail: Please enter your email address. Please enter the correct email address.
Your comments: Please enter your comment.

Would you like us to reply to your enquiry/suggestion?
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Please note:
For your personal reference, a copy of the details you provided in this form will be sent to the email address you entered above.

 Water and Sewerage Company - Lesotho



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