FREQUENCTLY ASKED QUESTIONS
Providing Sustainable and Reliable Water Services Across Lesotho.
Serving communities with secure and convenient water access.
What are the requirements of new water connection?
Proof of Property ownership (Lease, Deed of transfer), Identification (National ID) M50.00 Application fee.
What are the requirements of new sewer connection?
Active 7 digits Wasco account number.
When do i get quotation after my application?
Within 3 working days.
How do I trace my application?
Contact Wasco Design office (2226 2201/2226 2032)
What are my responsibilities once I am connected?
Pay your bill on time, within 30 days.
When and how do I get my monthly bill?
Through SMS and Official Wasco website.
How can I get my monthly billing statement?
Through SMS and Official Wasco website.
How long does it take to respond to account queries and complaints?
2 working days.
