Distribution Network
WASCO’s water distribution network is a system of infrastructure designed to collect, treat, store, and distribute safe drinking water from its source to homes, businesses, and institutions across our service areas.
Our distribution network is designed to:
- Maintain the quality and safety of drinking water throughout the distribution system.
- Deliver an adequate and reliable water supply at sufficient pressure to all customers.
- Provide the required water supply to support firefighting services where applicable.
- Ensure distribution pipelines are installed in accordance with engineering standards and safely separated from sewer infrastructure.
- Minimise water losses by maintaining a secure, well-managed, and leak-resistant network.
Most distribution pipelines are installed underground, typically beneath road reserves, with their layout following the road network. Although the pipelines are not visible, surface fittings such as valves and hydrants provide access for operation, maintenance, and emergency response.
Non-Revenue Water
Non-Revenue Water (NRW) refers to water that is produced but does not generate revenue due to physical losses, leaks, theft, or metering inaccuracies.
WASCO continues to make steady progress in reducing Non-Revenue Water through targeted pipe replacement programmes, improved network maintenance, and ongoing infrastructure upgrades. These initiatives have contributed to a gradual reduction in water losses and improved overall network performance.
Pipeline Maintenance
WASCO is committed to maintaining a reliable water distribution network by promptly repairing pipeline bursts and leaks reported by customers or identified through routine inspections.
In addition to reactive maintenance, WASCO employs specialised leak detection teams that regularly inspect the water network to identify hidden leaks and minimise water losses. To improve the efficiency of these efforts, the Company is progressively dividing the distribution network into hydraulically discrete zones known as District Metered Areas (DMAs).
Each DMA is designed to have a controlled water inflow, which is continuously measured and monitored. By comparing the volume of water entering a DMA with the volume of billed consumption, WASCO can accurately identify areas with high water losses and prioritise maintenance activities.
Benefits of District Metered Areas (DMAs)
- Reduce Non-Revenue Water (NRW) by accurately measuring water losses within each zone.
- Identify physical and commercial losses through continuous flow and pressure monitoring.
- Prioritise leak detection and pipeline maintenance in areas with the highest water losses.
- Detect new leaks and pipe bursts quickly, reducing response times from months to days—or even hours.
- Improve the detection of illegal connections and water theft, enabling timely corrective action.
Through proactive maintenance, advanced monitoring technologies, and continuous network improvements, WASCO is working to enhance service reliability, conserve water resources, and provide better service to its customers.
Reservoirs & Service Areas
Reservoir A
- Matsoa-tlareng
Reservoir B
- Old Europa
- New Europa
- Reservoir D & E
- Ratjomose
- Thetsane Industrial Area
- Part of Hoohlo
Reservoir C1
- Maseru West
- Hoohlo
- Maseru Industrial Area
- Florida
- Arrival Centre
- Maseru Bridge
Reservoir CII
- Reservoir D & E
- Maseru CBD
- Old Europa
- Central Prison
- Prison Garden
- Polo Ground
- Happy Villa
Reservoir D
- Police Europa
- White City
- Maseru West
- Katlehong
- Hillsview
- PTC & Race Course
- Borokhoaneng
- Lower Thetsane
- Thetsane Industrial Area
- Phase II Thetsane
- Tsolo
- Thamae
- Bots’abelo
- Qoaling
- Cathedral Area
- Tsautse
- Seoli
- Loretto
Reservoir E
- Maseru South
- Motimposo
- Ts’enola
- Ts’iu
- Bots’abelo
- Cathedral Area
- Thabong
- Lower Seoli
- Lithabaneng
Treatment Storage
- Sea Point
- Moshoeshoe II
- Khubetsoana
- Selakhapane
- Mabote
- Sekamaneng
- Mohalalitoe
- Stadium Area
- Agricultural College
Reservoir F (Ratjomose)
- Part of Thetsane Industrial Area
Reservoir Friebel
- Friebel Estate
Reservoir H (Mabote)
- Reservoir Area
- Part of Naleli
- Mabote
- Khubetsoana
Reservoir Naleli 1
- Naleli
- Sekamaneng
- Koalabata
- Ts’osane
- Motse-Mocha
- Happy Villa
Reservoir M (Tsautse)
- Tsautse
Reservoir L (Loretto)
- Qoaling
- Matala
Reservoir K (Lithabaneng)
- Lithabaneng
- Leqele
- Abia
- Lower Seoli
- Makhoakhoeng

